Choosing the best home care provider in Canada is always a challenge. You always seek to find the best option by asking questions. Thus, we provided some frequently asked questions together with our response. We hope that through this, your queries will be answered. But if you have further questions, make sure to give us a call. We’d be glad to speak with you at your most convenient time.
FREQUENTLY ASKED QUESTIONS:
1. What is the difference between home care and home health care?
Home care is a term used to describe the various services provided in the comfort of the homes of every client. It primarily deals with assisting clients with their daily tasks. The caregivers perform various tasks without any medical intervention. Whereas home health care involves skilled care from licensed nurses and therapists and requires a written order from a physician.
2. What kind of services do you provide?
Intentional Care and Support Services provides various services specifically tailored to meet your unique needs and preferences. These include:
We can begin immediately depending on your chosen care and services. We make sure to attend to your needs as soon as possible to effectively render the quality care you deserve.
4. How can I pay for your services?
There are many ways you can pay for your home care needs. Please contact us or your provider to discuss your coverage. You can also pay us directly through Private Pay.
Make sure to learn the various sources that can be of help to you and your senior loved ones’ health needs. Contact us for more details!
5. What type of caregiver can I expect?
We make sure to hire only the best caregivers. You can expect to encounter a compassionate caregiver willing to do his/her best to assist you towards holistic care. Our team of care professionals are not only compassionate but also fully equipped with the skills and expertise necessary for senior care. They have undergone stringent hiring process and comprehensive training and seminars to effectively deliver our services. If you want to know more about our caregivers, contact us today!
6. What happens if my caregiver is sick?
If your caregivers fall ill, they are instructed to call us and refrain from going into work to avoid passing along viruses and bacteria. Upon being notified about the situation, we will call you to make alternate arrangements. A different care provider that matches your needs and preferences will be instructed to fill in the shift.
7. How is the privacy of my personal information maintained?
We are adherent in keeping the confidentiality of our client’s information and other records. Your privacy is retained unless you authorize someone to view your records.
8. Can I avail of your services even if I’m not at home?
Yes. Our company provides services to clients whether they’re at home, at the hospital, or anywhere of their convenience. This is to assure you comfort and independence.
If you have more questions, feel free to reach us at your most preferred time.
